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Employees working in the plumbing department may need to explain something more than once to customers who are trying to understand a project with some technical details. Your employees working in Call Now certified plumber chicago this area need to be patient and confident. That confidence will rub off onto your customers, and they will be reassured they can do the project themselves. Post how-to diagrams near displays. A picture is worth a thousand words. Posting a simple diagram that shows how to complete a common project can help customers understand what they’re doing. It gives them more confidence about the doing the project themselves and shows what products they need to do it. In addition, it’s a good training tool for your staff. Talk about your special orders.
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